Privacy Policy & Cookie Management

1. Introduction

Protecting your personal data is a top priority for us. This policy aims to inform you clearly, transparently, and accessibly about how we collect, use, store, and protect your personal data, in compliance with the General Data Protection Regulation (GDPR – Regulation EU 2016/679) and applicable Belgian legislation.

By accessing our website www.mhformations.com, you agree to the terms of this privacy policy.

2. Data Controller

The data controller is:
Maryline Munch
Rue Culot Fayt 45
6150 Anderlues
BE 0546.664.185
maryline@mhformations.com

3. Personal Data Collected

We collect various categories of data depending on your interaction with our site:

  1. Data you provide directly

  • First and last name
  • Email address
  • Phone number
  • Company (if applicable)
  • Message content in forms
  • Application data (CV, cover letter, etc.)

Collected via:

  • Contact form
  • Newsletter subscription form
  • Events / Webinars
  • Application form (if present)

  1. Data automatically collected via cookies and trackers

  • IP address
  • Browsing data (pages visited, time spent, clicks)
  • Device and browser type
  • Approximate geolocation data
  • Referrers (e.g., Google, social media)

Collected with your consent via cookies from:

  • Google Analytics / Matomo (audience analysis)
  • Facebook Pixel / LinkedIn Insight Tag (advertising tracking)
  • Online chat tools (e.g., Tidio, Crisp, Intercom)

4. Purposes of Data Processing

We process your personal data for the following purposes:

Purpose Legal Basis
Responding to your inquiries Legitimate interest / Contract
Sending marketing emails or newsletters Consent
Improving our website and audience stats Consent
Organizing events or workshops Legitimate interest / Consent
Recruitment Legitimate interest / Consent
Advertising targeting (remarketing) Consent
Website security and fraud prevention Legitimate interest

5. Data Retention Period

We retain your data only as long as necessary for the intended purposes:

Data Type Retention Period
Form data (contact) 3 years after last contact
Newsletter data Until consent is withdrawn
Cookie-related data Maximum 13 months
Billing data 10 years (legal obligation)
Application data 2 years after last contact

6. Data Recipients

Your data may be shared, under strict controls, with:

  • Our technical providers (hosting, maintenance, emailing)
  • Our analytics tools (e.g., Google Analytics)
  • Our marketing partners (e.g., social media) with your consent
  • Competent authorities in case of legal obligation

No data transfers outside the European Union are made without proper legal safeguards (e.g., standard contractual clauses, adequacy decisions).

7. Your Rights

Under GDPR, you have the following rights:

  • Right of access – to know what data we hold about you
  • Right of rectification – to correct inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object (especially to marketing processing)
  • Right to withdraw consent at any time

To exercise your rights, contact us at: info@mhformations.com
 We will respond within a maximum of 30 days.

8. Cookie Management

  1. What is a cookie?
     A cookie is a small text file stored on your device when you visit a website. It helps the site recognize you, remember your preferences, and improve your browsing experience.
  2. Types of cookies used
Type of Cookie Purpose
Technical cookies Essential for the website to function properly
Analytics cookies Audience measurement, anonymized statistics (GA, Matomo)
Marketing cookies Ad personalization (Facebook Pixel, Google Ads, LinkedIn)
Social media cookies Tracks interaction with sharing buttons or embedded posts
  1. Consent and Settings
     On your first visit, a banner informs you of the use of cookies and allows you to accept, reject, or customize your preferences.
     You can also modify your preferences at any time by sending us an email at info@mhformations.com

9. Data Security

We implement all necessary technical and organizational measures to protect your personal data from:

  • Loss
  • Unauthorized access
  • Disclosure
  • Accidental alteration or destruction

Our website uses SSL (HTTPS), encrypted passwords, and limited access protocols.

10. Changes to the Policy

We reserve the right to update this privacy policy at any time. The applicable version is the one published on this page at the time of your visit.

Last updated: [15/10/2025]